Student Grievance Procedure

Students are encouraged to follow the school’s grievance procedures when voicing a concern or complaint with the school. A student may, at any time, share their concerns with any of the following:

Accrediting Commission of Career Schools and Colleges (ACCSC)

2101 Wilson Boulevard, Suite 302, Arlington, VA 22201

703.247.4212

www.accsc.org

State Authorization (V.A. and School related)

Maryland Higher Education Commission

6 N. Liberty Street, 10th Floor, Baltimore, MD  21201

410.767.3301

www.mhec.state.md.us

 

School Procedures

Students should bring grievances or questions not related to the subject material to the attention of the Director, the Director of Administration or the Director of Education, not the individual instructors or office personnel.

The school administration will make every effort to resolve any grievances that a student may have. Grievances may be submitted either verbally or in writing, and will be handled promptly and personally on a per-student basis. Records of the grievance will be retained in the student’s file.

If the student has exhausted this procedure and still claims to be aggrieved, he/she may submit an appeal to the Secretary of the Maryland Higher Education Commission (see Approved Programs) or to the Accrediting Commission of Career Schools and Colleges (ACCSC).

Schools accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) must have a published procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission in writing, including permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Direct all inquiries to:

Accrediting Commission of Career Schools and Colleges (ACCSC)

2101 Wilson Boulevard, Suite 302, Arlington, VA 22201

703.247.4212

www.accsc.org

A copy of the Commission’s complaint form is available at the school and may be obtained from the Administrator’s office.

The Omega Studios’ School is relieved and released from all claims by the student that may arise as a result of the school’s inability to perform hereunder as a result of an Act of God, strike, weather, or any matter or situation beyond the control of the school.

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